Billing, Renewals & Refunds
Effective June 11, 2026 · Last updated June 11, 2026
What this means
Plans renew automatically until you cancel. Cancel anytime and keep access until the period ends. Credits reset monthly and do not roll over. Payments are processed by Stripe.
Plans and prices
Clapleads Atlas is a subscription service with four self-serve plans plus a custom Enterprise option. Base prices (billed in USD, monthly):
- Free — $0, 50 credits per month, 1 seat
- Starter — $39 per month, 1,000 credits, 1 seat
- Growth — $99 per month, 5,000 credits, 3 seats
- Scale — $249 per month, 20,000 credits, 10 seats
Yearly billing saves roughly 20–25%, depending on the plan. Your exact price depends on your region (see Regional pricing) and is always shown before you pay. The pricing page shows current prices for your region.
Automatic renewal
Paid plans renew automatically at the end of each billing period — monthly plans every month, yearly plans every year — and your payment method is charged at each renewal. This continues until you cancel.
You can turn off renewal at any time from Settings → Billing → Manage billing, which opens your Stripe billing portal.
Cancelling
Cancel anytime, in two clicks, from the billing portal. There are no contracts, no lock-in, and no cancellation fees.
When you cancel, your plan stays active until the end of the period you already paid for. After that, your account moves to the Free plan. We do not pro-rate or refund the unused part of a period by default — you simply keep what you paid for until it ends.
How credits work
- Searching the database is free and unlimited on every plan.
- 1 credit = 1 exported record. Credits are only spent when you export.
- Credits reset to your plan's monthly amount at the start of each period. Unused credits do not roll over.
- If you upgrade mid-period, you get the credit difference between your old and new plan right away.
- Credits have no cash value and cannot be sold, transferred, or refunded.
Regional pricing
We adjust prices by country so the service costs a fair share of local purchasing power — up to 75% less than base prices in some regions. Your price band is set from your payment card's country at checkout and locked in there.
To keep this fair, we check that your payment card matches your region. Using a VPN, a mismatched card, or other tricks to buy at a lower regional price is not allowed. If we find this, we may adjust your price to the correct band or end the subscription.
Refunds
Subscription fees are generally non-refundable, because you can cancel anytime and keep access until the period ends. That said, we want billing to feel fair:
- If you were charged in error — for example a double charge or a renewal right after a cancellation — contact us and we will fix it.
- If a law in your country gives you a refund right that this policy does not mention, that law wins. Nothing here limits your statutory rights.
To ask about a charge, reach us through the support page as soon as possible after the charge.
Failed payments
If a renewal payment fails, Stripe retries it. While payment is past due, we may limit paid features; if it stays unpaid, the subscription ends and your account moves to the Free plan. You can update your payment method in the billing portal at any time.
If you believe a charge is wrong, please contact us before filing a chargeback — we resolve genuine errors quickly. We may suspend accounts that file chargebacks on valid charges.
Taxes
Prices may not include sales tax, VAT, GST, or similar taxes. Where tax applies, it is calculated and shown at checkout based on your location. You are responsible for any taxes that apply to your purchase under your local law.
Payment processing
Payments are processed by Stripe. Your card details go directly to Stripe and never touch our servers — we only receive confirmation that a payment succeeded or failed, plus limited details like the card's country and last four digits. Stripe's own terms and privacy policy apply to the payment itself.
Free plan, not a trial
We do not run time-limited trials that quietly convert into paid plans. Instead, the Free plan gives you 50 credits per month for as long as you like, with no payment method required. You only pay when you choose to upgrade.
Related policies
Questions or requests
If anything on this page is unclear, or you want to act on your rights, you can reach us through the support page. To ask about data we hold on you or your business, use the data request portal — no account is needed.
Data protection contact
For data-protection matters — access, correction, deletion, objection, portability, or “do not sell” requests under GDPR/CCPA — the fastest route is the data request portal, which is logged and tracked to completion. Identity is verified before any personal data is disclosed.